Services
RSource is an attorney-led healthcare receivables management company providing superior recovery results, outstanding client service and valuable knowledge transfer, resulting in:
- Decrease in aging
- Decrease in bad debt write-offs
- Decrease in denied, rejected, and underpaid claims
- Increase in net patient revenue
- Improved payer relationships
Programs
Complimentary Knowledge Transfer
At RSource, we understand the only way to develop long-lasting client relationships is by creating true partnerships. We accomplish this by providing complimentary services that produce meaningful and quantifiable knowledge transfer.
Quarterly Issues & Recommendation Reports that identify problem payers and issues, highlight opportunities for front-end process improvement, and quantify payer information that can be utilized during contract negotiations.
Customized Denial Prevention Workshops conducted by an RSource attorney for the collections and registration staff to help them fight and prevent insurance denials and delays. Relevant statutes, like HIPAA, COBRA, and prompt-pay and lien laws are covered.
Appeal Letter Reviews to assess existing hospital correspondence and provide recommendations to increase their effectiveness.
Payer Meetings Representation by an RSource attorney, who will accompany the hospital’s representative in connection with payer meetings, to help address reimbursement issues.
Aged Account Reviews for insurance and other third-party claims that are still part of active A/R. Follow-up notes are reviewed in detail to identify problem patterns and trends and the hospital is provided with a detailed written report.
News Updates that inform RSource clients about changes in laws and regulations that affect healthcare reimbursement and the operational requirements of healthcare providers.
Legal Research that helps hospitals with their day-to-day reimbursement-related decisions, providing them with relevant statutes and regulations.