Hospitals today face an increasingly challenging environment for self-pay collections. The self-pay population continues to grow amid economic challenges that have shifted more responsibility to patients due to higher unemployment and decreased insurance coverage.
RSource offers the full spectrum of patient collection services, including early-out programs, self-pay after insurance, and bad debt primary and secondary collections. Every account receives work effort based on best practices, including:
RSource provides an effective solution for managing early-out self-pay accounts with persistent and progressive follow-up. Every credit grantor is looking to get paid; therefore it is important to get to the head of the line by putting the hospital's bill in front of the patient as quickly as possible and staying there until the bill is resolved.
Patients who have health insurance are not always aware of the extent of their financial responsibility after insurance pays. The RSource team is experienced at explaining the nuances of reimbursement while also conveying the patient’s financial obligation. Of course, if all or a portion of the insurance claim was denied, an RSource attorney reviews it for appeal.
RSource's primary bad debt recovery services can increase collection efforts and produce additional revenue while maintaining the utmost respect for the hospital's patients and guarantors. And RSource accepts accounts that have been placed and returned by other agencies as "uncollectible" through its Secondary Placement Program. RSource’s superior skip tracing and legal resources identify revenue opportunities that are often overlooked.
RSource is a licensed and insured collection agency focused on healthcare receivables. We are FDCPA compliant and operate with a full understanding of HIPAA regulations.
Accounts can be placed within an RSource Self-Pay Program from Day One through any age.